Nothing is more important to us than your complete satisfaction. If you’re not happy with a purchase for any reason, simply contact customer support and we’ll take care of you.
Framed People gladly accepts exchanges within 14 days of purchase of unworn, unwashed, undamaged or defective merchandise for store credit.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for exchange.
To exchange your merchandise using your own trackable and insured shipping method, mail the item to be exchanged inside the original plastic packaging to the address we provide. Once we receive your package, we will promptly process an exchange.
PLEASE E-MAIL INFO@FRAMEDPEOPLE.COM FOR RETURN SHIPPING ADDRESS AND INFORMATION.
*Framed People is not responsible for shipping fees or lost returns.